Don’t we need a nice apology story right now?

Don’t we need a nice apology story right now?

I  think we do. Thanks to SorryWatch’s Senior Starbucks Correspondent Ernie for sharing this one, via ABC News. (Warning: Video autoplay at the link.) Mise-en-scène: Andrew Richardson, 20, is staffing the Starbucks drive-through window in Bishop, CA. A lady buys...

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