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Sorry, Sorry, Sorry: The Case for Good Apologies is a synthesis of everything we’ve learned from working on this site for the last decade. It’s out now; it’s getting really good reviews; and you can read about it here…

The Latest in Apologies…

The guy in the background is saying, like Bill Murray's character in Tootsie, "This is one nutty hospital!"

Whereas That Was Sad

Hope you can turn the page! We’ve moved on, and so should you.

Paperback alert!

At a bookstore near you, January 2.

Book cover of "Love in the Library" by Maggie Tokuda-Hall, illustrated by Yas Imamura, depicting a cute Japanese American couple in a library. He's wearing a red button-down shirt with a white yoke, tidy blue jeans, and white sneakers. She's wearing an olive-and-white striped short-sleeve blouse with interesting dropped shoulders and a black skirt and loafers. Their haircuts are from the 1940s. They're surrounded by bookshelves, most with books but there's also a little lamp and a tin can with flowers in it. Through the window behind them, we see wire fencing topped with barbed wire, and a guard tower on which a soldier, in military stance, faces the two young people (and us).

Love in the Library…and censorship in the office

Maggie Tokuda-Hall writes books for kids and young adults. Her most recent: Love in the Library. It’s a picture book about her grandparents, who fell in love in the library of a prison camp in rural Idaho, where they’d been incarcerated because it was the 1940s and...
List of the 6.5 steps to a good apology, by Marjorie Ingall (Snarly on SorryWatch) and Susan McCarthy (Sumac on SorryWatch), as enumerated in the text just above this graphic

Louder, for the folks in the back! The 6.5 steps to a good apology!

They’re enumerated in a pop-up on our home page and expounded upon in our book (along with lots of entertaining examples, celebrity anecdotes, historical nuggets, and social science sprinkled hither and yon like environmentally friendly glitter!) but we thought we’d...
Bright, kinetic, semi-abstract painting, mostly in pinks, reds, blues, and black, by Oscar Howe (Yanktonai Dakota, 1915–1983), called Dance of the Heyoka, 1954. The image shows colorful shapes and faces, hair, and bodies in motion. At the Portland Art Museum.

Nuance matters

A museum apologizes and…gets a lot right?

Photo: Richard Beard. Monz, Heinz: Karl Marx. Grundlagen der Entwicklung zu Leben und Werk, Trier 1973. Public domain.

Condolences, bro, but at least you don’t have my money problems

Marx’s next letter is not great, either. He does say it was “very wrong” of him to have written as he did, but then he’s on to excuses, complaints about Jenny’s unfairness to him, the state of his marriage, and guilt-tripping. He was FORCED TO BE CYNICAL! But DON’T WORRY ABOUT ME! I will just declare bankruptcy and send my children out as servants! No prob! It’ll be fine!

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