by snarly | Aug 22, 2023 | Other Apologies
Sorrywatch fam! We have an excellent corporate apology to share! And it’s from a brand Sumac and Snarly both love! Nooworks is a small, woman-owned company in California that manufactures wildly patterned, delightful textiles. (The company name is derived from the...
by snarly | Aug 15, 2023 | Scientific apologies
A crucial element of a good apology is understanding the difference between explanation and excuse. Many of us mess this up. An explanation offers context that’s helpful to the person receiving the apology; an excuse offers context that’s designed to make...
by snarly | Jul 6, 2023 | Artistic apologies
Guess what? The paperback version of our book, Sorry, Sorry, Sorry: The Case for Good Apologies, will be out on January 2! With a new title and a new cover, as well as a NEW NIFTY WAY CHEAPER PAPERBACK PRICE, because WHY NOT. You can preorder now, wherever you like to...
by snarly | Apr 17, 2023 | Corporate Apologies
Maggie Tokuda-Hall writes books for kids and young adults. Her most recent: Love in the Library. It’s a picture book about her grandparents, who fell in love in the library of a prison camp in rural Idaho, where they’d been incarcerated because it was the 1940s and...
by snarly | Apr 10, 2023 | The Mechanics of Apology
They’re enumerated in a pop-up on our home page and expounded upon in our book (along with lots of entertaining examples, celebrity anecdotes, historical nuggets, and social science sprinkled hither and yon like environmentally friendly glitter!) but we thought we’d...