Cute clothes, good corporate apology, win-win!

Cute clothes, good corporate apology, win-win!

Sorrywatch fam! We have an excellent corporate apology to share! And it’s from a brand Sumac and Snarly both love! Nooworks is a small, woman-owned company in California that manufactures wildly patterned, delightful textiles. (The company name is derived from the...
An astronomically good apology

An astronomically good apology

A crucial element of a good apology is understanding the difference between explanation and excuse. Many of us mess this up. An explanation offers context that’s helpful to the person receiving the apology; an excuse offers context that’s designed to make...
Paperback alert!

Paperback alert!

Guess what? The paperback version of our book, Sorry, Sorry, Sorry: The Case for Good Apologies, will be out on January 2! With a new title and a new cover, as well as a NEW NIFTY WAY CHEAPER PAPERBACK PRICE, because WHY NOT. You can preorder now, wherever you like to...

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