by snarly | Apr 15, 2016 | Academic apologies, Apology Essentials, Scientific apologies, The Mechanics of Apology
Time to look at a new “how to apologize” study! The paper, called “An Exploration of the Structure of Effective Apologies,” will be published in the May 2016 issue of Negotiation and Conflict Management Research. (You can read the abstract...
by snarly | Jun 16, 2014 | Apology Essentials, Personal Apologies, Religious Apologies, Youth apologizes
Lots of viral buzz about a post, on a blog called cuppacocoa, from a teacher named JoEllen, about how she makes her class apologize. Some of her ideas work for me; some emphatically don’t. Let’s discuss! Have you read the post? OK, I like JoEllen’s...
by sumac | Jun 13, 2014 | Apology Essentials, Political Apologies, The Mechanics of Apology
Jean Quan, mayor of Oakland, California, keeps being forced to have difficult conversations about using her cell phone while driving. Or not. Most recently, Quan’s car was involved in a fender-bender. The other driver said Quan, talking on a cell phone, ran a...
by snarly | May 14, 2014 | Academic apologies, Apology Essentials, Corporate Apologies, Personal Apologies
Our pal Michael Orbach pointed us (via boing boing) toward Professor Ben Ho’s look at the economic value of apologies. Here’s what Ho, an assistant professor of economics at Vassar, says about the existing research. If you do it right, apology is good for...
by snarly | Mar 18, 2014 | Apology Essentials, Institutional Apologies, Personal Apologies, Scientific apologies
Our pal Ivan Oransky at Retraction Watch, who’s also the VP of MedPage Today, alerted us to a terrific MedPage Today video about how and why doctors should apologize. It’s not embeddable, but you can watch it here. You should probably apologize if...
by snarly | Jan 22, 2014 | Apology Essentials, Media Apologies, Sports Apologies
SorryWatch was down for techie reasons unclear to your tech-clueless hosts. It’s back now. So here are a couple of news stories we coulda-shoulda-woulda weighed in on earlier. 1. The case of Lisa Bonchek Adams, Twitter and the Kellers. The must-read summary is...
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