by sumac | Dec 19, 2025 | Apology Essentials
Some smarty-pants psychologists were hanging out in a Berlin restaurant in the 1920s. They were at the forefront of a new field, and we picture them trying to fit everything they saw into their Big New Vision. Psychic fields! Gestalt theory! Psychological tensions!...
by snarly | Apr 15, 2016 | Academic apologies, Apology Essentials, Scientific apologies, The Mechanics of Apology
Time to look at a new “how to apologize” study! The paper, called “An Exploration of the Structure of Effective Apologies,” will be published in the May 2016 issue of Negotiation and Conflict Management Research. (You can read the abstract...
by snarly | Jun 16, 2014 | Apology Essentials, Personal Apologies, Religious Apologies, Youth apologizes
Lots of viral buzz about a post, on a blog called cuppacocoa, from a teacher named JoEllen, about how she makes her class apologize. Some of her ideas work for me; some emphatically don’t. Let’s discuss! Have you read the post? OK, I like JoEllen’s...
by sumac | Jun 13, 2014 | Apology Essentials, Political Apologies, The Mechanics of Apology
Jean Quan, mayor of Oakland, California, keeps being forced to have difficult conversations about using her cell phone while driving. Or not. Most recently, Quan’s car was involved in a fender-bender. The other driver said Quan, talking on a cell phone, ran a...
by snarly | May 14, 2014 | Academic apologies, Apology Essentials, Corporate Apologies, Personal Apologies
Our pal Michael Orbach pointed us (via boing boing) toward Professor Ben Ho’s look at the economic value of apologies. Here’s what Ho, an assistant professor of economics at Vassar, says about the existing research. If you do it right, apology is good for...
by snarly | Mar 18, 2014 | Apology Essentials, Institutional Apologies, Personal Apologies, Scientific apologies
Our pal Ivan Oransky at Retraction Watch, who’s also the VP of MedPage Today, alerted us to a terrific MedPage Today video about how and why doctors should apologize. It’s not embeddable, but you can watch it here. You should probably apologize if...
Did you “forget” you stuck me with the bill for your twelve espressos?December 19, 2025
I value my idiot constituentsJune 3, 2025
I stunk when I called you a stinkerApril 29, 2025
A person of interest, who can find? Actually, we’re not interested. Nothing to see here. Sorry!March 19, 2025
Semi-apology from a ghost-whispererOctober 31, 2024