Flying Confusion Air

Flying Confusion Air

by | Mar 16, 2015 | Corporate Apologies

I recently flew to a college town, inexplicably the site of a marvelous wildlife symposium. The flight there and back involved 4 legs. I selected seats on 3 of the legs. To save money, I didn’t take advantage of airline offers to upgrade the seats for extra...
Room at the inn, but not for you

Room at the inn, but not for you

by | Jan 15, 2015 | Corporate Apologies

Back in December, an interesting couple in Wilmington, Delaware wanted to do something nice for a small group of homeless people. It was very cold, so why not get them a room for Christmas night? Deb Bennett, co-founder of the Road to Redemption Ministries, thought of...
Do not make me turn this plane around

Do not make me turn this plane around

by | Dec 14, 2014 | Corporate Apologies

In the first class section of your flight, you may expect the tender luxury to begin with a serving of nuts. But some people are allergic to nuts (or dislike them), so the flight attendant should ask if you would like nuts. These nuts should be served to you in a...
Tiny good thing

Tiny good thing

by | Dec 2, 2014 | Corporate Apologies

Often, when I start to tell telephone solicitors that I won’t send money or give them my password, they hang up. So rude. They called me, and then they hang up on me? Sometimes I actually need to talk to them, for example to explain that they have called a home,...

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