Longtime tech blogger Anil Dash has an amusing roundup of prototypical lousy technology biz apologies, called “Every Bad Apology Your Tech Company Needs” over at Medium.
My own fave:
“As acting CEO, I offer an apology to our community of users and partners around the world, as well as the assurance that the beliefs of our founder and ex-CEO who has acted as the global face of our company from its earliest days have not had any influence on the culture of our company.” Oh ho ho ho.
Read the whole thing here. (Thanks for the tip, SorryWatcher Josh Dorf!)
I think my favorite is:
“We are deeply sorry for the contents of the email message that was sent out while we were testing our new delivery system. But honestly, why were you even checking your inbox at midnight?”
Because I have talked to that tech support person.
Recently.