by snarly | Jan 2, 2024 | The Mechanics of Apology
Sorry, Sorry, Sorry’s far more affordable paperback iteration is out today! It’s called Getting to Sorry, and it’s full of the same humor and helpfulness as its predecessor. Learn how to elicit better apologies from coworkers, friends, family, and strangers....
by snarly | Apr 10, 2023 | The Mechanics of Apology
They’re enumerated in a pop-up on our home page and expounded upon in our book (along with lots of entertaining examples, celebrity anecdotes, historical nuggets, and social science sprinkled hither and yon like environmentally friendly glitter!) but we thought we’d...
by sumac | Jun 11, 2013 | Apology Essentials, The Mechanics of Apology
(This is basic. To keep it brief, I’m omitting countless variations and dodges. And the part about maybe making it up to them.) APOLOGIZE – Say “I’m sorry” or “I apologize.” Take responsibility. Talk about what you did, not just “what happened.” Avoid...
by sumac | Dec 11, 2012 | Apology Essentials, The Mechanics of Apology
A good apology has several parts. Not every apology has all of them, and they might not be in this order. Aaron Lazare, author of On Apology, divides apologies into four parts. These are acknowledgement of the offense; explanation; “various attitudes and behaviors...
by snarly | Oct 22, 2012 | Religious Apologies, The Mechanics of Apology
Here’s how you do repentance, according to the 12th-century Jewish sage Maimonides (aka Rambam). You need the following elements: Humility, remorse, forbearance and reparation. Not so coincidentally, the same goes for apologies. Maimo (we’re...
Thanks for the ping, Kim KardashianJanuary 15, 2024
Our paperback is here!January 2, 2024
Six times celebrities and public figures apologized terribly in 2023!December 29, 2023
I can’t apologize for walking the path God set me onSeptember 20, 2023
It was wrong to try to steal his secret sauceSeptember 12, 2023