by sumac | Apr 15, 2013 | Corporate Apologies
Travelers who stayed at the Ottawa Jail Hostel in March 2013 woke up when a noise from the trash bin turned out to be a rat. The rat couldn’t get out because of a slippery plastic bag lining the bin. One of the travelers, “rocenrol,” went downstairs and griped...
by snarly | Apr 12, 2013 | Apology Essentials, The Mechanics of Apology
Thank you, everyone who emailed, Facebooked and Tweeted us the NPR story on the psychological benefits of NOT apologizing. As is so often the case, the study in question is far more nuanced than the grabby headline (“Why Not Apologizing Makes You Feel...
by sumac | Apr 10, 2013 | Other Apologies
Worst apology from a Ghastly Yoga Class: I’m sorry you had issues with our studio. Best Apology for being late: Sorry, I have baby foxes. Bonus yoga...
by sumac | Apr 9, 2013 | Artistic apologies
BY SPECIAL GUEST BLOGGER JONELLE PATRICK Early one morning at the end of January, Minami Minegishi – a popular 20-year-old member of the all-girl “idol” group AKB48 – is caught sneaking out of the apartment of her boyfriend (a member of all-boy...
by sumac | Apr 8, 2013 | Corporate Apologies
Susan Clemens tweeted (with screen grab evidence): What the. Plus sized women get “Manatee Grey” while standard sizes are “Dark Heather Grey.” @Target #notbuyingit pic.twitter.com/nzHNYoytnp Everyone and their manatee re-tweeted it. Oh no....