by sumac | Mar 2, 2015 | Personal Apologies
Carol Leifer’s book How to Succeed in Business Without Really Crying: Lessons from a Life in Comedy has useful tips for handling hecklers. One came from early in her standup career, when she often had problems with male groups heckling her. She asked another...
by snarly | Feb 9, 2015 | Corporate Apologies, Institutional Apologies, Personal Apologies
Here’s an old apology story with an update. Remember when Facebook threw that “Hey, [your name], here’s what your year looked like!” party that showed up in your timeline shortly before New Year’s Eve? Most had the caption:...
by sumac | Jan 28, 2015 | Personal Apologies, The Mechanics of Apology
Anonymous in Annapolis (not her real name) writes: How about a relative who sends you an apology for not acknowledging you at the holidays because they were too busy and saving for their retirement and, besides, the e-mail you sent them giving them a heads up for a...
by snarly | Jan 24, 2015 | Personal Apologies
…we deeply regret not updating the site in over a week. I am working feverishly on a book deadline and Susan is working feverishly with International Bird Rescue to try to save dying, mysterious-goo-covered birds that keep washing ashore in the Bay Area. (You...
by snarly | Jan 11, 2015 | Media Apologies, Personal Apologies
According to the delightful Passive-Aggressive Notes, Lorna in Adelaide found this eyebrow-raising classified in a local newspaper. WHAT COULD IT MEAN??? WHAT IS THE BACK-STORY HERE??? (My favorite theory from a Passive-Aggressive Notes commenter: It’s not an...
by sumac | Jan 5, 2015 | Personal Apologies, The Mechanics of Apology
Dear SorryWatch: Boarding a plane recently, an already seated passenger complained that my bag hit his face. I said I was really sorry. Later, exiting, I apologized again: I’m very sorry. I just got so distracted. He said “yeah.” Was this apology sufficient? Is...
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